Privacy Policy

Welcome to Westace (“we”, “us”, “our”). We respect your privacy and are committed to protecting your personal information in accordance with the United Kingdom’s data protection laws and the UK Gambling Commission’s regulatory requirements. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you access our website at westace777.uk.com or use our services. By using our platform, you consent to the practices described herein. If you do not agree with any part of this policy, please do not use our services.

1. Data Controller

The data controller responsible for your personal information is Westace, a company registered in the United Kingdom. For any questions or concerns regarding your data, you may contact our Data Protection Officer at [email protected].

2. Information We Collect

We collect various types of personal data to provide and improve our services, including but not limited to:

  • Full name
  • Email address
  • Contact telephone number
  • Residential address
  • Date of birth and gender
  • IP address and device identifiers
  • Browser and technical data
  • Account registration and profile details
  • Transaction history including deposits and withdrawals
  • Communication records with our support team
  • Documents for identity verification and compliance with UK Gambling Commission requirements
  • Special category data (e.g., health information) only if voluntarily provided for responsible gambling support
  • Information from third parties for fraud prevention and compliance checks

3. How We Use Your Information

Your personal data is processed for the following purposes:

  • To create, manage, and maintain your user account
  • To verify your identity and age, ensuring compliance with UK gambling laws
  • To process financial transactions securely, including deposits and withdrawals
  • To comply with legal and regulatory obligations, such as anti-money laundering (AML) and responsible gambling policies
  • To communicate important updates, service changes, and account notifications
  • To administer promotions, bonuses, and competitions
  • To send marketing communications with your explicit consent
  • To personalise your experience and tailor content based on your preferences
  • To analyse usage patterns and improve our services and website functionality
  • To detect and prevent fraud, abuse, or other unlawful activities
  • To generate aggregated statistics and internal reports for business development

4. Legal Basis for Processing

We process your data lawfully under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. The legal grounds for processing include:

  • Your explicit consent where required (e.g., marketing communications)
  • Performance of a contract with you (e.g., providing gambling services)
  • Compliance with legal and regulatory obligations
  • Our legitimate interests, such as security, fraud prevention, and service improvement, balanced against your rights and freedoms

5. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined above and to comply with applicable laws. Typically, data is retained for up to five years following account closure or last activity, unless a longer period is mandated by law or regulatory requirements, such as for self-exclusion records or ongoing investigations.

6. Marketing Communications

We will only send you marketing materials if you have given your explicit consent. You can manage your preferences or withdraw consent at any time through your account settings or by following the unsubscribe instructions included in our communications. We respect your choices and will promptly process any opt-out requests.

7. Cookies and Tracking Technologies

To enhance your experience on our site, we use cookies and similar technologies. These help us:

  • Maintain website functionality and security
  • Remember your preferences and login details
  • Analyse website usage and performance
  • Deliver personalised advertising where permitted

You can control or disable cookies via your browser settings; however, please note that some cookies are essential for the site to operate correctly and disabling them may affect functionality.

8. Sharing and International Transfers

Your data may be shared with trusted third parties who assist us in providing our services, including:

  • Payment processors and financial institutions
  • IT and hosting service providers
  • Regulatory authorities, law enforcement, and the UK Gambling Commission as required by law
  • Fraud prevention and identity verification agencies
  • Affiliated companies within our corporate group
  • Third parties authorised by you

If your personal data is transferred outside the UK or European Economic Area (EEA), we ensure that appropriate safeguards are in place, such as standard contractual clauses approved by the UK Information Commissioner’s Office (ICO), to maintain an adequate level of protection.

9. Data Security

We implement robust technical and organisational measures to safeguard your personal data from unauthorised access, loss, alteration, or disclosure. Our security practices are regularly reviewed and updated to comply with industry standards and regulatory expectations.

10. Your Rights

Under the UK GDPR, you have the following rights regarding your personal data:

  • The right to be informed about how your data is used
  • The right to access your personal data
  • The right to correct any inaccurate or incomplete data
  • The right to request erasure of your data where applicable
  • The right to restrict or object to certain types of processing
  • The right to data portability
  • The right to withdraw consent at any time without affecting prior processing
  • The right not to be subject to automated decision-making with legal or significant effects

To exercise any of these rights, please contact us at [email protected]. We will respond in accordance with applicable laws.

11. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or services. Updates will be posted on this page with a revised date. Continued use of our platform after changes indicates your acceptance of the updated policy.

12. Complaints

If you have concerns about how we handle your personal data, please contact us first at [email protected]. You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) or the UK Gambling Commission.

For more information on responsible gambling and support, please visit the UK Gambling Commission and BeGambleAware.

Last updated: 28 June 2025